Shipping Policy

Effective Date: January 3, 2025

1. Shipping Locations

LoveCiteCity currently ships to addresses within the United States, including P.O. boxes and APO/FPO addresses. We do not currently offer international shipping.

2. Shipping Methods & Times

We offer the following shipping options for your convenience:

  • Standard Shipping: Estimated delivery within 5-7 business days after the order is processed.
  • Expedited Shipping: Estimated delivery within 2-3 business days after the order is processed.
  • Processing Time: Orders are typically processed within 1-3 business days.

3. Shipping Costs

Shipping rates are calculated at checkout based on the following criteria:

  • Standard Shipping: A flat fee based on order total and shipping address.
  • Expedited Shipping: A higher fee for faster delivery.
  • Free Shipping: Available for orders over a specified minimum (if applicable). This will be displayed at checkout.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order’s status at https://lovecitecity.com/order-tracking.

5. Delivery Issues

If your order is delayed, lost, or damaged during shipping, please contact us as soon as possible:

  • Email: info@lovecitecity.com
  • Phone: (314) 830-1810
    We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

6. Incorrect Shipping Address

Please ensure that your shipping address is accurate at checkout. If you notice an error, contact us immediately. If an order is shipped to the incorrect address due to customer error, LoveCiteCity is not responsible for reshipping or refunding the order.

7. Order Cancellation & Shipping Address Updates

Orders can only be canceled or adjusted before they are processed. Please contact us immediately if you need to cancel or modify your shipping details.

8. Customer Support

For any questions or concerns about shipping, please contact us: