Privacy Policy

Effective Date: January 3, 2025

1. Information We Collect

We collect information from you in the following ways:

A. Personal Information You Provide

  • Account Information: When you create an account or make a purchase, we may collect your name, email address, phone number, billing and shipping addresses, and payment information.
  • Contact Information: If you contact us via email, phone, or through our website, we may collect your name, email address, phone number, and any other information you provide.
  • Subscription Information: If you subscribe to our newsletter or other updates, we may collect your email address to send you promotional content.

B. Automatically Collected Information

  • Log Data: When you visit our website, we automatically collect information such as your IP address, browser type, operating system, and the pages you view.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, track your movements on our site, and gather demographic information.
  • Device Information: Information about your device, including the type of device, its operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To process transactions, fulfill orders, and improve your shopping experience.
  • To Personalize Your Experience: To tailor our website, marketing, and recommendations based on your preferences.
  • To Communicate with You: To respond to inquiries, send confirmations, process refunds, and provide customer support.
  • To Send Marketing and Promotional Content: With your consent, we may send you newsletters, promotions, and offers relevant to LoveCiteCity products.
  • To Analyze Usage: To understand how our website is used, monitor traffic, and enhance our services.
  • To Secure Transactions: To protect against fraud, unauthorized access, and maintain the security of our website.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with services such as payment processing, shipping, marketing, and website analytics.
  • Legal Requirements: If required by law or to protect our rights, we may disclose your information to government authorities, law enforcement, or legal counsel.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to a new entity.

4. Your Rights and Choices

  • Access and Correction: You may access, update, or correct your personal information by logging into your account on our website.
  • Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will indicate when changes have been made. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: